Phatcha Thai Massage & Wellness takes your privacy seriously. That is why we will only use your personal information to provide you with the products and services you have requested, as well as to administer your account. We will not sell or share your information with third-parties you grant us explicit permission to do so, and we will never use your personal data for any reason other than the reasons described within this policy.
About our privacy policy
Our privacy policy outlines your relationship with our company and explains in detail how we use the information that you provide us with.
About Phatcha Thai Massage & Wellness
Phatcha Thai Massage & Wellness is the trading name of Phatcharin Munro, who is self-employed in England and Wales. We encourage you to get in touch with any questions you may have about Phatcha Thai Massage & Wellness.
You can reach us by:
· Post: Office 46, Pure Offices, 3 Plato Close, Tachbrook Park, Warwick, CV34 6WE, United Kingdom
· Email: phatchathaimassage@outlook.com
· Website: www.phatchathaimassagebyann.co.uk
Changing your preferences
If you’d like to change your web, contact or marketing preferences, you can do so at any time. Simply contact us at phatchathaimassage@outlook.com to request the necessary amendments.
How we do business
Phatcha Thai Massage & Wellness is committed to upholding and maintaining your personal rights. We operate our business in-line with the European Union’s General Data Protection Regulation and observe your rights to change or withdraw your opt-in options at any time. As part of our ongoing commitment to uphold your rights, Phatcha Thai Massage & Wellness will also extend advice on how you can issue formal complaints to relevant authorities, such as the Information Commissioner’s Office.
Who our privacy policy applies to
This privacy policy has been developed to inform users of Phatcha Thai Massage & Wellness how we use their data. Phatcha Thai Massage & Wellness is a self-employed massage business and we need to process the data of individuals to offer our products and/or services. Bearing that in mind, our privacy policy applies to any and all individuals registered with us as a user, customer, administrator or in any other capacity.
What information this policy applies to
There is a lawful basis for processing your data, and this section of our privacy policy outlines how this applies to the personal information you provide us with or allow us to collect.
The information this policy applies to includes information that you:
· Provide as part of any registration process
· Provide as part of any campaign creation activity
· Provide in the form of numerical data, metadata or communications
· Give us as part of our ongoing relationship
This policy also applies to information that we:
· Collect relating to how you interact with our website
· Must process to complete purchases and other transactions
Consent
Please note that when you submit personal data on our website, you are giving Phatcha Thai Massage & Wellness your explicit consent that we can use that data in line with our privacy policy.
Opting-out
After giving Phatcha Thai Massage & Wellness your consent, you are free to amend your consent or withdraw your consent at any time. You have the right to object to the processing of your data. To opt-out, change your preferences or revoke your consent, simply contact us by emailing phatchathaimassage@outlook.com
Data processing and storage
Phatcha Thai Massage & Wellness collects and stores data in the UK. Phatcha Thai Massage & Wellness stores data relating to transactions, payments and orders for a period of up to seven years. This period may be extended under certain circumstances as part of our ongoing commitment to comply with UK and international law.
We use carefully selected and recognised third-parties to help us take payments, provide commerce services and manage company accounts. Some of these third-parties may operate outside the European Union.
Phatcha Thai Massage & Wellness may process your data based on more than one legal ground.
Circumstances under which we may be required to process your data under more than one legal ground may include:
Reason
Data type
Legal basis
Customer registration
Identity and contact information
To carry out a contract we’ve made with you
Processing and/or delivering your order
Identity, contact information, financial information, financial and transactional data
To carry out a contract we’ve made with you and to exercise our legitimate interests to recover debts owed
To manage our customer relationship with you
Identity, contact information, marketing and communications preferences
To carry out a contract we’ve made with you, to comply with legal obligations and to exercise our legitimate interests to keep our records updated
Marketing and communications
Phatcha Thai Massage & Wellness may send you marketing communications if you have given us your contact details and opted-in to marketing communications.
You can opt-out of these marketing communications and manage your preferences at any time.
Our company obligations
As a data controller, Phatcha Thai Massage & Wellness is legally responsible for the data you provide us with. In honouring that responsibility, we pledge to uphold our commitments under GDPR and the Data Protection Act 2018.
We will only ever use your data:
· In ways that are both fair and legal
· As described within this policy
· In ways that are necessary for the purposes described
In addition, Phatcha Thai Massage & Wellness processes the personal data you submit to us or we collect as a data processor. As part of this role, Phatcha Thai Massage & Wellness takes all necessary precautions to secure the personal data we collect, process and store.
We may occasionally use the data you provide us with for marketing, relationship management or account management activities. These activities are designed to ensure you have adequate information about other products and/or services we offer, that we have reason to believe you may be interested in. You have the right to opt-out of these activities at any time.
Third-Parties
Phatcha Thai Massage & Wellness never shares your personal data with third-parties unless those parties have been explicitly mentioned within our privacy statement.
Our security
As part of our ongoing commitment to GDPR, Phatcha Thai Massage & Wellness will report any security breaches or attempted breaches to the relevant authorities within 24 hours. We will subsequently contact all those affected by the breach within 72 hours of its occurrence.
Legitimate interests
As part of the Data Protection Act 2018, Phatcha Thai Massage & Wellness observes the right to share selected information with third-parties that use data for non-marketing purposes. This could include (but is not limited to) organisations that provide credit assessments, identification services and fraud prevention activities.
Contact us
Phatcha Thai Massage & Wellness is committed to upholding your rights. If you have any questions, comments or concerns about this privacy policy or wish to exercise your rights in relation to your personal data, please contact Phatcha Thai Massage & Wellness.
We will process any request within 20 days. Subject Access Requests are normally performed free of charge, but we may need to charge individuals for excessive or unreasonable data requests.